![]() It was charged shut down the card the following year it was charged shut down the card the following year my mom tells me a card was charged, and I assumed it was our joint card. ![]() All my files were deleted and sent me an offer for a seven day trial and that was all I could do and I requested that the service be canceled because the articles were not helpful and I even had an IT professional friend help me, and it could not be fix. I dont do IT for a living thats why I pay for your support. Then customer service number was gone and they just send unhelpful articles to read. As we had filed a dispute for fraud as they charged a family members credit card that I have never had the number of the card.I thinking about 2019 mgmt or ownership changed, there used to be a call/email and get h*** And walk thru or answer you step-by-step instructions. ![]() ID ******** initial claim at BBB ******************************* ******* is sales person helping and above is his email, and #****** is the back blaze ticket number Told me would get 70 credit, then backblaze did not respond to the credit card company and the conditional credit was reversed on 2/2/23 so still need credit. ![]()
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